The benefits of VoIP go well beyond the physical connection. VoIP streamlines business communication to elevate you past your competitors and into the leader in your field. Even government entities are seeing the value of VoIP. For example, recently, in Cook County, Illinois, they completed a five-year transition of more than 21,000 phone lines that [...]
Virtually every technology used in business has changed immensely over the past few decades. However, many businesses are still using traditional POTS landlines, which hasn’t changed much after many years. As POTS lines begin to become more costly, alternatives offer more holistic communications services for lower costs. Why are POTS lines getting so expensive and [...]
Living in the Hawkeye State means dealing with all sorts of wild weather – tornadoes in the summer and snowstorms that can bury you in winter. When the weather gets severe, the last thing you need is your phone system to give up on you. This is where Hosted VoIP (Voice over Internet Protocol) shines [...]
Ever had that internal debate between want and need? We get it – it’s a tricky balance, especially when it comes to investing in your business. And many companies are at a crossroads when it comes to adopting an omnichannel contact center. Is it just a nice-to-have, or is it an absolute must-have, and how [...]
Let’s be honest – when you’re hunting for the perfect communication system, you want one that gives you the most bang for your buck. The one solution many Iowa businesses are turning to is hosted VoIP. Hosted VoIP, sometimes called hosted PBX, solutions are gaining popularity all over the states, and in this blog, we’ll [...]
Companies are starting to realize that traditional phone systems can slow them down. Specifically because the world of communication is constantly getting upgraded with new and improved innovations. Businesses need something more versatile. They need hosted VoIP phone systems, especially since more than 90 percent of companies consider their phone systems as their main means [...]
Running a business is tough, and making customers happy can be even tougher. But don’t despair! With the help of hosted VoIP, you can take your customer experience from zero to hero, and we’re going to show you why. First, let’s talk about some challenges you might be facing. 3 Common Customer Experience Pain Points [...]
As a business owner in Iowa, you can’t help but notice the costs of everything around you are soaring. From milk to eggs, increased insurance costs, and everything in between, operating a business continues to become more challenging. The problem is, you’ll never give up – this is your baby, and you’ll do everything you [...]
It’s hard to believe businesses relied on big, clunky phone systems that required significant space in the past. However, you can’t argue with results, and these systems always managed to help you achieve the goals you set forth. While many people still rely on outdated, on-premise POTS lines, many businesses are beginning to make the [...]
As the progression toward a more digital world continues, businesses of all sizes are awakening to the transformative power of VoIP (Voice over Internet Protocol) systems. The realization that traditional phone systems can be limiting has prompted companies across the board to embrace the efficiency and versatility offered by hosted VoIP. This technological shift marks [...]