Skip Nav

Contact Us

United Business Technologies, Inc.

Thank you for your interest in our company. Complete the form below to send us an email, or simply give us a call. We're looking forward to working with you.

  • Cedar Rapids, IA 52405
  • 319-298-9056

    Thank You!

    Your message has been sent.

    Oops, message not sent.

    Please make sure fields are complete.

    How SMS Business Solutions Can Drastically Improve Revenue

    How SMS Business Solutions Can Drastically Improve Revenue

    Are you wondering if text-enabling your business is worth the investment, or if it can really increase your sales? Well, wonder no more. In this blog, we will show you how SMS business solutions can improve your revenue and benefit your...

    Read Article

    The Most Common Pain Points a VoIP Phone Alleviates

    Benefits of VoIP for Business to Avoid Common Pain Points

    The benefits of VoIP go well beyond the physical connection. VoIP streamlines business communication to elevate you past your competitors and into the leader in your field. Even government entities are seeing the value of VoIP. For example,...

    Read Article

    The Power of AI Integration in Contact Center Workflow Management

    AI Workflow: The Power of AI Integration in Contact Center

    AI is a fast-growing technology that is being integrated into a variety of businesses. The AI market size is expected to be $407 billion by 2027. You may already use products that have AI features shoe-horned in. But as time goes on and technology...

    Read Article

    The Problem with POTS Lines: They’re Costing You Too Much Money

    The Landline Cost: They're Costing You Too Much Money

    Virtually every technology used in business has changed immensely over the past few decades. However, many businesses are still using traditional POTS landlines, which hasn't changed much after many years. As POTS lines begin to become more costly,...

    Read Article

    How to Improve Your Customer Service Strategy with VoIP

    How to Improve Your Customer Service Strategy with VoIP

    A human touch, especially empathy, is crucial during interactions with clients. The lack of compassion or understanding can make or break a business relationship, something customers care about far more in today’s digital business landscape. A...

    Read Article

    The Power of Customization: Tailoring VoIP Solutions to Your Iowa Business

    The Power of Tailoring VoIP Solutions to Your Iowa Business

    Forget One-Size-Fits-All; Your Iowa-Based Business is Unique The idea of OSFA sounds excellent, but it just doesn't work in practice. Flex-fit or elastic-style hats are the perfect example. The first time you wear one, you realize it's not as...

    Read Article

    How to Keep Contact Center Data Secure in Remote Work Settings

    Contact Center Security How to Keep Your Data Secure

    COVID-19 fast-tracked the trend toward remote and hybrid work. In 2023, 12.7 percent of full-time employees worked from home, and 28.2 percent worked in a hybrid setting. More than half of employees who can work from home expect to work in a hybrid...

    Read Article

    Top 5 Challenges of CCaaS

    Top 5 Challenges of CCaaS

    Great communication with your clients and customers can be a positive differentiator between you and your competitors. People value customer service highly, to the point where 86 percent said they would switch to a new brand if they thought it could...

    Read Article