June 18th, 2024The benefits of VoIP go well beyond the physical connection. VoIP streamlines business communication to elevate you past your competitors and into the leader in your field. Even government entities are seeing the value of VoIP. For example,...

June 14th, 2024AI is a fast-growing technology that is being integrated into a variety of businesses. The AI market size is expected to be $407 billion by 2027. You may already use products that have AI features shoe-horned in. But as time goes on and technology...

June 7th, 2024Virtually every technology used in business has changed immensely over the past few decades. However, many businesses are still using traditional POTS landlines, which hasn't changed much after many years. As POTS lines begin to become more costly,...

May 30th, 2024A human touch, especially empathy, is crucial during interactions with clients. The lack of compassion or understanding can make or break a business relationship, something customers care about far more in today’s digital business landscape. A...

May 21st, 2024Forget One-Size-Fits-All; Your Iowa-Based Business is Unique The idea of OSFA sounds excellent, but it just doesn't work in practice. Flex-fit or elastic-style hats are the perfect example. The first time you wear one, you realize it's not as...

May 14th, 2024COVID-19 fast-tracked the trend toward remote and hybrid work. In 2023, 12.7 percent of full-time employees worked from home, and 28.2 percent worked in a hybrid setting. More than half of employees who can work from home expect to work in a hybrid...

April 16th, 2024Great communication with your clients and customers can be a positive differentiator between you and your competitors. People value customer service highly, to the point where 86 percent said they would switch to a new brand if they thought it could...

April 16th, 2024Business communication systems aren't usually first on the list of upgrades, which is ironic considering how often people upgrade their personal cell phones. However, adapting to technological advancements in communication can help you optimize...