July 22nd, 2024
Are you wondering if text-enabling your business is worth the investment, or if it can really increase your sales? Well, wonder no more. In this blog, we will show you how SMS business solutions can improve your revenue and benefit your…
June 18th, 2024
The benefits of VoIP go well beyond the physical connection. VoIP streamlines business communication to elevate you past your competitors and into the leader in your field. Even government entities are seeing the value of VoIP. For example,…
June 14th, 2024
AI is a fast-growing technology that is being integrated into a variety of businesses. The AI market size is expected to be $407 billion by 2027. You may already use products that have AI features shoe-horned in. But as time goes on and technology…
June 7th, 2024
Virtually every technology used in business has changed immensely over the past few decades. However, many businesses are still using traditional POTS landlines, which hasn’t changed much after many years. As POTS lines begin to become more costly,…
May 30th, 2024
A human touch, especially empathy, is crucial during interactions with clients. The lack of compassion or understanding can make or break a business relationship, something customers care about far more in today’s digital business landscape. A…
May 21st, 2024
Forget One-Size-Fits-All; Your Iowa-Based Business is Unique The idea of OSFA sounds excellent, but it just doesn’t work in practice. Flex-fit or elastic-style hats are the perfect example. The first time you wear one, you realize it’s not as…
May 14th, 2024
COVID-19 fast-tracked the trend toward remote and hybrid work. In 2023, 12.7 percent of full-time employees worked from home, and 28.2 percent worked in a hybrid setting. More than half of employees who can work from home expect to work in a hybrid…
April 16th, 2024
Great communication with your clients and customers can be a positive differentiator between you and your competitors. People value customer service highly, to the point where 86 percent said they would switch to a new brand if they thought it could…
April 15th, 2024
Seamless communication between customers and representatives who can handle their needs can significantly impact building rapport with your customer base. As much as 85 percent of customers say they would switch to a different brand if they…
March 6th, 2024
Many blogs talk about how to achieve success as a small business. They’re full of great tips for reaching your goals, exceeding your KPIs, and hitting your sales targets, but only some discuss the secret ingredient that helps you maintain that…