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United Business Technologies, Inc.

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  • Cedar Rapids, IA 52405
  • 319-298-9056

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    VoIP Can Solve These Problems for Your Business in Iowa

    Business communication systems aren’t usually first on the list of upgrades, which is ironic considering how often people upgrade their personal cell phones. However, adapting to technological advancements in communication can help you optimize operational efficiency. Iowa, home to a diverse and thriving business community, embraces innovative solutions to elevate connectivity. One such transformative technology making waves in Iowa’s business landscape is Voice over Internet Protocol (VoIP).

    VoIP leverages internet capabilities to redefine how businesses in Iowa interact, collaborate, and communicate. But why is VoIP being adopted as the primary method of communication between clients and team members? Here are a few common problems VoIP solves:

    Rising Costs

    Inflation isn’t the only thing pumping up the operational price tag. The cost of traditional phone lines is going up. Copper lines are going away in response to changing technology, which is increasing the cost of new phone lines.

    VoIP tends to be inexpensive to install, maintain, and add to, making it cheaper and more scalable than traditional phone lines. Plus, VoIP calls are transmitted over the internet, which doesn’t incur the same long-distance charges associated with traditional phone lines. VoIP turns international or long-distance calls into local calls, resulting in potential cost savings, especially for businesses with global communication needs.

    Limited Features

    VoIP systems come with an extensive, growing range of features beyond traditional voice calling. These may include video conferencing, voicemail-to-email transcription, call recording, auto-attendants, and advanced call routing. These features are often designed to enhance communication and productivity.

    VoIP can also be integrated with other business applications and software, creating a unified communication environment. For instance, combining VoIP with customer relationship management (CRM) tools enables better customer interactions.

    Limited Mobility

    Traditional lines are tied to the physical infrastructure that is installed in a particular location. With more than half of remote-capable employees expecting remote or hybrid work options, flexibility and mobility are more important than ever.

    VoIP enables employees to make and receive phone calls from any location with an internet connection. This is great for remote work scenarios, providing flexibility and supporting a mobile workforce.

    No Visuals

    Traditional phone lines don’t come with the ability to engage in video calls or other visual communication tools. VoIP facilitates visual collaboration through features like video conferencing. Users can engage in face-to-face meetings, share screens, and collaborate on documents in real time, fostering a more interactive and engaging communication experience.


    What could be more than a simple, wired connection? VoIP can be. VoIP services are connected to the cloud, making them less susceptible to disruptions caused by natural disasters or emergencies. Calls can be redirected to various locations or devices, ensuring better business continuity even in challenging circumstances.

    Fragmented Communication

    Today, customers and coworkers use a variety of communication methods to stay connected. If you’re using a traditional phone system, it may be disconnected from live chat, email, and other avenues customers are reaching out to your business.

    VoIP can be integrated into a Unified Communications (UC) solution that combines various communication tools and services into a single, cohesive platform. It allows businesses to bring together various communication channels, such as voice calls, messaging, video conferencing, and collaboration tools, into a seamlessly integrated system.

    Explore the Benefits of VoIP in Iowa

    VoIP is a game-changing technology that is revolutionizing the way businesses in Iowa communicate. With its cost-effectiveness, advanced features, mobility, and reliability, VoIP is becoming the premier method of communication between clients and team members.

    If you’re a business owner looking to streamline your communication process while reducing operational costs, contact United Business Technologies to the problems VoIP solves for your business. Doing so lets you enjoy the benefits of a modern and efficient communication system that can take your business to the next level.