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  • Cedar Rapids, IA 52405
  • 319-298-9056

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    The Countdown to the Retirement of POTS Lines: Is Your Business Prepared?





    The Retirement of POTS Lines: Is Your Business Prepared?



    If you’ve been hearing a lot of buzz about POTS lines lately, there’s a good reason for it. Plain Old Telephone Service (POTS) lines are slowly heading towards retirement.

    This transition isn’t just a technological upgrade – it’s a significant shift that could impact how your business communicates and operates.

    So, the big question is: Is your business ready for it?

    What are POTS Lines?

    For those of you who may be unfamiliar, POTS lines are traditional analog lines that transmit voice signals over copper wires. These phone lines are the backbone of the public switched telephone network (PSTN), which has supported our communication for over a century, powering not just telephones but also crucial systems like elevators, fax machines, and fire alarms.

    However, as we step deeper into the digital age, POTS lines are slowly being retired one by one. What once was a global solution is now becoming obsolete.

    And we’re going to talk about why.

    Why are These Copper Lines Being Retired?

    Because of the Federal Communications Commission (FCC). In August 2019, they issued Order 19-72A1, allowing U.S. service providers to stop selling and maintaining copper telephone lines. This move was prompted by the significant decline in the number of POTS lines that businesses and households use.

    This order lifted price caps on copper lines, allowing legacy phone companies to hike prices. Consequently, businesses are seeing their telephone costs skyrocket. Some companies have already reported that their traditional landline expenses have doubled or even tripled compared to Voice over Internet Protocol (VoIP) services.

    Not only are POTS lines becoming more expensive, but their maintenance and support will soon be significantly reduced or nonexistent.

    So, what are the options for businesses still relying on a POTS line? We’re glad you asked.

    Exploring Alternatives for POTS Lines

    Transitioning away from your plain old telephone service might sound daunting – especially if most of your business runs almost exclusively on copper lines. However, the good news is that there are plenty of viable alternatives that not only meet but exceed the functionality of POTS lines.

    Here’s a rundown of some key replacements for systems that currently use a POTS line:

    Fax Machines

    Gone are the days of dealing with paper jams and toner issues. Online fax solutions allow you to send and receive faxes digitally, from anywhere, and on any device. It’s a faster, more reliable way to handle documents without the hassle of physical paper.

    Elevator Phones

    For those concerned about elevator lines, modern codes in the U.S. no longer require a POTS line! Cellular elevator phones provide a reliable and easy-to-install alternative, ensuring safety without needing POTS lines. It’s a great way to upgrade new and existing installations.

    Fire and Burglar Alarms

    When it comes to fire and security alarms, network/cellular communicators are the way to go. These systems use both internet and cellular connections, providing a faster and more reliable way to monitor your property. They check in with monitoring centers far more frequently than traditional POTS-based systems, offering an added layer of security.

    Phone Systems

    VoIP is the way to go. This internet-based phone system uses your current internet connection and digital phone lines to offer cost-effectiveness and unmatched flexibility.

    Whether your team is in one location or spread across the globe, VoIP brings everyone together without investing in expensive copper wires or clunky hardware. All you need is a stable internet connection, and you’re good to go!

    Plus, it has advanced features like voicemail to email, call forwarding, video conferencing, and more. A POTS line? Not so much.

    The Benefits of Switching to More Modern Solutions

    Switching to these virtual POTS line alternatives isn’t only good for your budget but also gives you access to all kinds of advantages.

    While we could list dozens of them, we know you probably don’t have time to review them all. So, we’re going to give you the ones our customers have enjoyed the most:

    Incredible Cost Savings

    Who doesn’t love saving money? Moving away from POTS lines can lead to some serious cost savings. Digital solutions often come with lower maintenance costs and fewer surprise fees. Plus, you won’t have to shell out for repairs or replacements of old equipment.

    Many digital options also offer flexible payment models, which can be kinder on your budget compared to the rising costs of your POTS phone line.

    Reliability You Can Count On

    One of the best things about modern digital solutions is their reliability. Unlike POTS lines, which can be hit-or-miss depending on weather or technical hiccups, digital systems are designed to be robust.

    They often come with backup plans built right in. So, if something goes wrong in one part of the system, another part picks up the slack. This means fewer disruptions and more peace of mind that your business is running smoothly.

    Better Flexibility and Scalability

    Modern tech is all about flexibility. Need to add new users, tweak some features, or scale up your operations? With digital solutions, it’s usually just a matter of a few clicks or a quick call to your provider. No more physical POTS line installations or upgrades that require waiting on a technician for days or weeks.

    This makes supporting your corporate growth and managing your budget much easier. If you stay on top of your phone line needs, you won’t be paying for ones you aren’t using.

    Boosted Efficiency Overall

    Let’s talk efficiency. Modern solutions are designed to make things run smoother. Cloud-based systems streamline workflows, cut down on manual tasks, and let you automate routine work. This means you can spend less time managing tech and more time focusing on growing your business. With real-time data and better integration, you can make smarter decisions and work more effectively.

    Accessibility Anytime, Anywhere

    Gone are the days when you were tied to a specific location. Digital tools let you work from anywhere – from the office, your home, or a tradeshow in Des Moines. This flexibility is perfect for today’s work environment, where teams might be spread out across different locations.

    Still, feeling a little overwhelmed? That’s alright! The transition away from POTS lines doesn’t have to be burdensome, especially if you choose the right provider.

    Why Choose UBT for Your Transition?

    Despite the clear benefits, some businesses are still procrastinating when it comes to upgrading from their plain old telephone service. Maybe they’re concerned about complexity, potential downtime, or the learning curve associated with new technology.

    If this describes you, just know that these concerns are valid. However, they can easily be managed with the right partner.

    This is where UBT comes in.

    Armed with decades of experience, we’re able to offer:

    Expert Guidance: UBT specializes in helping businesses transition from POTS lines to modern digital solutions. Our team of experts will take a look your current setup and recommend a solution tailored to your specific needs.

    Seamless Implementation: Worried about downtime? UBT ensures a smooth transition with minimal disruption to your business operations. We handle the technical details, from switching your phone service to rewiring your fire alarm – so you can focus on doing the job you’re actually paid to do.

    Comprehensive Training: New technology often has a learning curve, especially if you’ve used POTS lines for decades. Thankfully, UBT provides comprehensive training to ensure your team is comfortable and confident with the new system.

    Ongoing Support: The transition doesn’t end with installation. UBT offers ongoing support to address any issues and help you make the most of your new system day in and day out. From assessing your current system to implementing a new, state-of-the-art communication platform, UBT handles everything you could think of and more!

    Enter the Future of Communication Fearlessly with United Business Technologies

    So, is your business prepared for the retirement of POTS lines? If not, there’s no need to worry. With experts like UBT ready to assist, you can easily transition away from your outdated and expensive system and enjoy modern communication technology’s benefits.

    Ready to make the switch? Contact the UBT team today to start transitioning to more future-proof solutions today!