Which Businesses Benefit the Most from Hosted VoIP in Cedar Rapids
Cedar Rapids has a rich business environment that’s been built up over the decades. Whether food processing, logistics and warehousing, bioscience, advanced manufacturing, or others, they all have something in common: communication needs. The future of these business sectors lies in advanced business communications. Well, hosted VoIP solutions serve those needs in Cedar Rapids and all Iowans. According to G2, 90 percent of IT leaders plan to stop buying on-premise communication tools.
How’re you addressing your business communication needs?
What is Hosted VoIP?
Hosted VoIP, voice over internet protocol, is a cloud-based telephony system that allows users to make and receive calls through an internet connection. The hosted system is connected to decentralized data centers managed by the provider. The provider handles support, updates, and maintenance. You’re paying a connection or usage fee instead of shelling out the significant initial investment to own the phone system.
Benefits of Hosted VoIP Solutions
The ability to communicate through various channels has rapidly grown over the past few years. Twenty years ago, the thought of using one phone number to text, call, fax, and access information from anywhere was unthinkable. Those features, and many more, are now commonplace with the hosted VoIP solutions in Cedar Rapids, which are available across business sizes and sectors.
Cost Benefits
The available cost benefits vary depending on business needs, but cost savings will be there. For example, the building scale could pose a significant price increase in logistics and warehouse environments due to physical telephone connections needing to be run with traditional systems. With hosted VoIP solutions in Cedar Rapids, you can use wireless compatible phones that will take advantage of the Wi-Fi infrastructure to keep employees connected while moving about the facility. A study from Tech.co found that 50 percent of voice conversations are silent, allowing VoIP to save on data costs.
The idea is simple: only pay for the features you need to maximize your budget.
Flexibility and Scalability
The economic and social volatility examples over the last few years have shown us that being nimble in business is crucial. Preparing for the unexpected could be the difference between having a business and going bankrupt. A report from FEMA found that 43 percent of small companies affected by a disaster never reopened, and an additional 29 percent went out of business within two years. A disaster recovery plan can be the difference between being part of the statistic and not.
Whether you typically offer remote or hybrid work options or not, having the capability to adjust at a moment’s notice strategically will ensure business continuity. For instance, when the pandemic struck, educational services needed to continue, and with hosted VoIP solutions, you’d have the technology at your fingertips to navigate the unknown successfully.
Scaling has traditionally been a nightmare. You need to call your provider, schedule an installer to come out, hope the required equipment isn’t delayed, and then wait. Now, though, with online account management portals, new employees can get set up in minutes, and all they will need now are login credentials and a headset to answer calls through the softphone. IT management has never been so appealing.
Advanced Features and Integrations
A reliable hosted VoIP solutions provider in Cedar Rapids is much more than features; being local means we understand, better than most, what your needs truly are. With that, a business communications system is only as good as the available features it offers, the problems it solves, and the provider who supports it. Here are some of the top features:
- Voicemail transcriptions
- Call recording
- Click-to-call
- Geo-redundant
- IP fax
- Web and video conferencing
- Business SMS
- CRM integrations
- Omnichannel contact center
The point isn’t to needlessly add every available option; if they’re needed, then of course, add them, but to customize a solution that best encompasses the needs of your business.
United Business Technologies is Your Hosted VoIP Solutions Provider in Cedar Rapids
The business benefits a hosted VoIP solution provides to your overall communication are immense. Embracing a business future that revolves around communication software is something new but shouldn’t be overlooked.
Having options is a business lifeline that deserves your attention. UBT was formed to address the specific needs of Cedar Rapids and its diverse business sectors. We don’t view you as a customer but as a partner in your business. Our standard service offering includes hands-on interactive training, knowledgeable customer support, and, if needed, on-site product installation. Contact us today; our business journey together is just beginning.
