Top Advantages of Hosted Business VoIP Services

If you’re a small business owner, you probably have a lot of questions about hosted VoIP. Is it worth the switch from traditional business phone systems? How much work is it to set up? And will it really make a difference for your business?

Well, we’re here to answer all of these questions – and more! In the guide below, we’ll break down what hosted VoIP is and show you all the advantages that have made it the go-to option for small to medium-sized businesses like yours.

Without further ado, let’s get into it.

First, What are Hosted Business VoIP Services?

Let’s start with the basics. Hosted business VoIP services move your business phone system to the cloud. Unlike a traditional phone line – which relies on the copper-based public switched telephone network (PSTN) – VoIP technology sends calls over the internet using Voice over Internet Protocol (VoIP) technology. This means no copper lines, no bulky PBX (Private Branch Exchange) in the office, and far more flexibility.

A hosted VoIP setup means the provider handles all the heavy lifting—managing equipment, updates, and maintenance remotely. UBT’s managed VoIP model takes it a step further, offering hands-on support, proactive monitoring, and scaling options as your business grows. In short, UBT ensures that your business communication remains top-tier while you stay focused on what you do best.

Second, Self-Hosting vs. Hosted VoIP: Which is the Better Option for You?

One of the biggest questions around hosted VoIP service is around self-hosting. Is it more cost-effective to host your own VoIP phone system or sort through hosted VoIP providers and pick the perfect one?

Self-hosting VoIP, or setting up an in-house VoIP system, is technically possible.

Self-hosting means setting up your own VoIP system within your organization. While it’s certainly doable, it’s a lot of work. You’d need to invest in servers, install the necessary software, keep everything secure, and troubleshoot any problems that arise. If your IT team is small or already stretched thin, self-hosting could become a heavy burden in terms of both time and money. And without the right networking skills or equipment—like a managed switch for VoIP—the setup can get pretty complicated.

For larger companies with ample resources, self-hosting might work. But for most businesses, it often turns into a costly and time-consuming challenge.

This is where a managed VoIP provider like United Business Technologies (UBT) comes in.

Hosted VoIP, on the other hand, hands your VoIP service off to the experts.

With a hosted VoIP system, you don’t have to worry about the technical side of things. UBT takes care of setting up and maintaining the entire VoIP system – from unified communications to video conferencing – so you can focus what you really care about.

Their team of experts monitors your service around the clock, tackling any issues before they impact your operations. Plus, if your business grows, scaling up is a breeze. Need to add more lines or expand to new locations? UBT has got you covered.

With UBT handling everything from servers to security and software updates, you won’t find yourself stuck troubleshooting network problems or worrying about security protocols. This means you can enjoy high-quality VoIP without the headache of managing it all in-house.

For those of us who are visual learners, here’s a quick comparison table outlining the differences between the self-hosted and hosted options:

The Top Advantages of Hosted VoIP Solutions

Now that we’ve completed that review, let’s get into why so many small businesses prefer using a managed VoIP provider:

Easy Growth Without Stress

As your business expands, finding a way to grow your communication system shouldn’t be a hassle. Traditional phone setups can be tricky and expensive to upgrade. That’s where hosted VoIP comes in. If you need to add a new team member, you simply add a user in the VoIP system. There’s no need for new wiring or extra phone lines—just a few clicks, and you’re good to go!

Plus, because hosted VoIP operates over the internet, it easily connects multiple locations and remote workers. Whether your team is in the office or scattered across the globe, everyone can stay in touch without any complicated setups. This makes it a perfect fit for companies embracing flexible work environments.

Low, Predictable Costs

We all know that managing a budget is a top priority for small and medium-sized businesses. One of the biggest perks of hosted VoIP is how much it can save you. Unlike traditional landline services that come with high monthly bills and extra fees, hosted VoIP is designed to keep your expenses in check.

With hosted VoIP, you won’t have to deal with hefty installation costs since there’s no on-site equipment to worry about. Plus, providers like UBT handle all the maintenance for you, so you won’t face unexpected repair or upgrade costs. Many businesses see their phone bills drop by over 30 percent after switching to hosted VoIP.

And with a simple monthly subscription model, you’ll have better control over your budget, making it easier to plan for expenses without any surprises.

Simplified Operations Day-to-Day

Let’s face it—keeping all your different technologies under control and functioning correctly can be overwhelming. With hosted VoIP, you don’t have to be a tech expert to manage your phone system. Your provider (like UBT) takes care of everything, from setting things up to troubleshooting any issues. This means you can focus on what really matters: running your business.

UBT’s team monitors your system continuously so they can catch any potential problems before they affect you. If something does go wrong, their support team is just a phone call away. You’ll have peace of mind knowing that experts are always ready to help.

The Ability to Work Anywhere

In today’s world, flexibility is key. With hosted business VoIP, your team can make and receive calls from almost anywhere using any device—smartphones, laptops, tablets, or even traditional phones that connect to the internet.

This is especially helpful if your employees work from home or travel frequently. They’ll have full access to the company phone system, making it easy to connect with colleagues and clients no matter where they are. For you as a manager, this means everyone stays on the same page, regardless of where they choose to work.

Up-to-Date Features Without the Typical Hassle

Technology changes fast, and it can be tough to keep your communication systems current. Hosted VoIP takes care of that for you! With this service, your system receives automatic updates, so you’re always using the latest features without any extra effort on your part.

Providers like UBT are dedicated to keeping your business equipped with cutting-edge technology. When new VoIP features or integrations come out, your system can adapt seamlessly, ensuring you’re never stuck with outdated tools. This future-proofing approach is perfect for businesses that want a communication solution that grows alongside them.

Make Your Business Communications Easier Than Ever with UBT

For SMBs, the value of hosted business VoIP services is clear. From flexibility to future-proof features, hosted VoIP offers all kinds of benefits that make communication smoother, more affordable, and easier to manage.

And with a reliable hosted VoIP provider like UBT backing you up, you can feel confident that your VoIP phone system is in expert hands. Our managed VoIP services ensure you get the solutions and support you need without the typical hurdles.

Thinking about shaking up your communication strategy? Reach out to the team at UBT to find the smart, scalable VoIP solution your business has been looking for.