March 13, 2025 6:47 pm Published by ronnie prinzivalli For years, Hyperion Field Club struggled with unreliable phone service, high costs, and frustrating account management. Calls dropped, staff couldn’t stay connected on the go, and customer service suffered. Even after months of back-and-forth with their previous provider, their promised solution fell apart at the last minute. That’s when United Business Technologies (UBT) stepped in. [...]
January 21, 2025 8:00 am Published by ronnie prinzivalli Text messaging has become a go-to communication channel for many businesses, and it’s easy to see why. SMS is fast, direct, and incredibly engaging, with open rates that put email to shame. However, many companies unknowingly put themselves at risk by using personal phone numbers, unsecured platforms, or group texts that expose private contact details. [...]
January 21, 2025 8:00 am Published by ronnie prinzivalli Managing customer communication has become more complicated than ever. Customers expect fast, easy interactions—and they don’t want to wait. Traditional methods of communication, like email or phone calls, can be slow and easily overlooked. But SMS is different. It’s direct, personal, and always within reach. However, SMS-enabling your phone numbers is only half the battle. [...]
December 26, 2024 7:55 pm Published by ronnie prinzivalli Stay Connected This Holiday Season with UBT’s Web Conferencing Solutions The ability to seamlessly bring your organization together, especially around the holidays, is a technological advantage you can’t go without. The power of personal contact, particularly through video, is the comradery tool that needs to be explored. What’s become glaringly apparent since remote work has [...]
